[Webshop/Store Review] Buckleguy.com

Well, since apparently it is the trend, let me review Buckleguy.com for you.

Quick Verdict:

- A bit pricey

- Better quality than most

- Amazing Customer Service

I would say that I get 95% of my hardware from Buckleguy.com . They have really good finishing and amazing durability and build quality. They don't have an extremly fancy finishing (compared to Abas for example), but their products are more designed for the casual/rugged leather designs.

I can vouch for their buckles quality as I once used my belt for climbing (I used to weight 130 KG at the time, and used it along with 10 other friend to climb over a high wall and go swimming in a private pool.... oooops). A year later, the buckle is still as good as new.

Regarding their customer service, I had the following interaction with them:

- Ordered a Bordeaux piece of leather

- Received a Green one instead

- Emailed with pictures

- Less than hour later, I receive an email apologising for the error and informing me that they will ship the Bordeaux one within the day. (note that I live halfway around the world, not in the States)

- Next day i receive a tracking number for the shipment

- 25 days later, I still did not receive my shipment. Tracking Shows "In Transit"

- I contact Buckleguy, they follow up on it and tell me that USPS lost the package and that they will refund me the price of the Panel

- They refund me

- I receive my package 7 days later, so I contact Buckleguy to inform them and tell them to charge my card for the ammount they refunded me

- They refuse to recharge me and ask me to accept the refund as an apology for all the trouble!

For me, this is professional and just really really good business ethics. This made sure than even if I can find similar products for a bit cheaper somewhere else, I will always buy from Buckleguy because I know if anything happens, they have my back!